top of page

Toubleshooting issues with Norton Anti-virus:

Photo du rédacteur: Michael HayeMichael Haye


Norton
Norton antivirus

Slow Performance: If Norton Anti-virus is causing your computer to slow down, try the following steps:

  • Make sure your system meets the minimum requirements for Norton Anti-virus.

  • Update Norton Anti-virus to the latest version.

  • Check for conflicting software and disable or uninstall any other security programs.

  • Run a full system scan for malware and viruses.

  • Optimize your computer's performance by cleaning up unnecessary files and disabling startup programs.


  1. Compatibility Issues: If Norton Anti-virus is not working properly with other software or hardware on your system, follow these steps:

    • Ensure you have the latest updates for both Norton Anti-virus and the conflicting software/hardware.

    • Check the Norton Anti-virus website or contact their support for compatibility information.

    • Disable any conflicting software temporarily to determine if it resolves the issue.

    • Contact Norton Anti-virus customer support for assistance.


  1. False Positives: Norton Anti-virus may incorrectly identify safe files or programs as threats. To address this:

    • Update Norton Anti-virus to the latest version, as newer updates often include better detection algorithms.

    • Restore false-positive files from quarantine if you trust them.

    • Report false positives to Norton Anti-virus support so they can improve their detection accuracy.


  1. Installation or Activation Problems: If you encounter difficulties during installation or activation, try these solutions:

    • Ensure your system meets the minimum requirements for Norton Anti-virus.

    • Disable any other security software temporarily during the installation process.

    • Use the Norton Remove and Reinstall Tool to completely remove Norton Anti-virus and reinstall it.

    • If activation fails, ensure you have a valid product key and contact Norton Anti-virus support for assistance.


 
 
 

Comentarios


bottom of page